Overview
Support the Work of a Healthcare Office
For someone contacting a healthcare office, a clear explanation and an organised response can make a difference. Behind that interaction is careful administrative work that helps information reach the right person.
Our Medical Office Assistant diploma in London, Ontario brings together healthcare office knowledge and practical administration. It is designed for learners interested in supporting the day-to-day operation of a medical workplace.

32 Weeks
Diploma program duration
Medical administration
Office procedures and OHIP billing
Co-op opportunity
Eligible students may access an additional eight-week placement
Build Your Medical Administration Knowledge
Medical Language
Study the human body and medical terminology used in healthcare settings.
Office Procedures and Records
Learn medical office procedures and electronic medical records concepts.
OHIP Billing
Develop an understanding of medical billing within Ontario’s OHIP system.
Professional Communication
Work on communication skills for interacting with patients and healthcare colleagues.
Office and Financial Software
Study Word, Excel and Outlook alongside bookkeeping, payroll and QuickBooks Online.
Healthcare and Safety
Explore Ontario healthcare systems and standards, WHMIS and first aid, CPR and AED training.
Explore Healthcare Administration Roles
Potential roles include medical office assistant, medical receptionist and clinic administrative support. Work may involve appointment scheduling, records or billing support, depending on the employer.
As you consider this direction, think about whether you enjoy detailed work and communicating with people who may need patience or reassurance. Ask our team how the program relates to the kinds of positions you are interested in.
- Medical office assistant
- Medical receptionist
- Clinic administrative support
Discuss Your Interest in Medical Office Work
Ask about entry requirements, current program availability, tuition and placement eligibility. We can talk through your goals and help you understand what to consider before applying.

