Customer Service Excellence
Approved as a vocational program under the Private Career Colleges Act, 2005

Diploma Program: 12 Weeks

Optional 8 week Co-op

Program Highlights
  • Computer Essentials

    ( Windows 10, Microsoft Edge, MS Office Word,MS Office Excel, MS Office Outlook and Keyboarding)

  • Customer Service & Retail Essentials
  • Advanced Customer Service Skills
  • Handling Negative customers / Reputation Management

Contrary to popular belief, delivering excellent customer service is not a natural ability that most people are born with.

Most untrained individuals and even those who have been working in a customer service environment for many years, don’t understand the principles behind customer service excellence and how to provide a world-class experience for their company’s customers.

Register Online
adult education

Career Opportunities
Customer Service jobs are found wherever a business interfaces with their customers.

Jobs range from retail to direct customer service departments. We utilize career-based learning to ensure you have everything you need for a successful employment path.

According to a 2018 McKinsey report, China boasts 114 of the world’s 147 female, self-made billionaires (America has 14). And almost 50% more women hold professional or technical jobs for every 100 men in the Philippines. Asia is one of the most progressive regions for women, yet stereotypes of what Asian women are like and look like persist. BBH Singapore’s ‘See Different’ collection of images seeks to change that by showing the true diversity and personality of women across the Asian region. Photo by @iam
Salary Stats
  • Customer Service Information NOC 6552
  • Retail Sales Person and Sales Clerks: NOC 6421
  • Wage Range ($/hr): $14 – $24

*Labour statistics provided by https://www.jobbank.gc.ca/trend-analysis

We would love to hear from you

Feel free to give us a call or send us an email with any questions or comments you have.
Get in touch